We seek. We encourage.
We transform. We are iBiz.

About Us

DIGITALiBiz, Inc. (iBiz) provides business IT solutions, systems engineering and integration, research and analysis, communications strategy, and program management to support the U.S. federal government.  Our mission is to maximize investments, utilize best practices, and partner with our customers to implement effective and scalable enterprise solutions.  Founded in 2002, iBiz is ISO 9001:2015 certified and maintains a government-approved accounting system audited by DCAA.  We are headquartered in Rockville, MD and have employees working onsite with customers nationwide, including Cambridge, MA; Atlantic City, NJ; Oklahoma City, OK; Charleston, SC and throughout the Washington, DC metropolitan area. iBiz was voted a 2015 & 2016 Top Workplace and a 2018 & 2019 Best Place to Work in the Washington, DC area. In 2019, iBiz was named the Air Traffic Control Association (ATCA) Annual Outstanding Achievement for Small Business Award winner and in 2021 iBiz earned the Top Workplaces USA Award.  After more than 19 years of successful service, iBiz remains committed to our guiding philosophy of Vision & Innovation That Works.

DIGITALiBiz, Inc is a Chickasaw Nation Industries family company.


  • Founded in 2002
  • Small Disadvantaged Business (SDB)
  • GSA IT Schedule 70 (SIN 132-51) Holder: GS-35F-0073T
  • FAA eFAST MOA Prime Holder
  • DUNS #177055329
  • ISO 9001:2015 Certified
  • Primary NAICS Code: 541330
  • Headquartered in Rockville, MD

Leadership Team

Senior Vice President

John Markey currently serves as Senior Vice President where he oversees operations including  contracts, P&L management, iBiz’s Program Management Office (PMO), and customer satisfaction.   In addition, he serves as a backup to iBiz President, Stephen Murray.  Joining iBiz in July 2012 as a member of the iBiz executive leadership team, John also supports business growth and marketing activities. John has more than 32 years of operations, business development, leadership and strategic planning experience supporting the federal government market.

He supports several federal clients including the Federal Aviation Administration (FAA) and Department of Defense (DoD),  including the Naval Information Warfare Center (NIWC).  John has a proven track record of managing aviation, management and engineering contracts and implementing resources and technology to increase productivity. He has extensive experience supporting the FAA & DoD in the area of financial and performance plans. These plans include budget and forecasting, program/project planning, and cost/scheduling. John’s experience supporting clients with solving their most challenging business problems, as well as a full understanding of clients’ needs, has led him to build long-term relationships in the government arena.

John was also Vice President at CSSI, Inc. where he was key to their growth and expansion from a small to large business.

John holds a Bachelor of Science Degree in Information Systems Management from the University of Maryland.

Vice President

Diane Reed has more than 15 years of full cycle Human Resources (HR) experience including recruiting, on-boarding, employee relations and retention, benefits administration, payroll, compliance, training, performance management, policy and procedures development, and termination.

Mrs. Reed has been supporting iBiz since April, 2012 and was promoted to Vice President of Human Resources in May, 2020. In this role, Mrs. Reed manages our human resources strategic planning, compliance & regulation, recruiting & retention and contributing to moral and employee outreach. In addition, she manages employee relations and oversees compliance requirements including Healthcare Reform, Affirmative Action Plan (AAP), Equal Employment Opportunity (EEO), and Veterans Employment and Training Service (VETS).

Prior to joining iBiz, Mrs. Reed served as an HR consultant at Independent Benefit Services (IBEN) which was acquired by Arthur J. Gallagher & Co. During her tenure with the company, Mrs. Reed worked with multiple organizations to provide full cycle HR support across all industries including government contracting and non-profit. She conducted in-depth audits and revamped HR departments to ensure that industry best practices were implemented across all areas of HR.

Mrs. Reed holds a Bachelor of Science Degree in Psychology from Towson University.

Hawthorne Photo 2
Vice President

Michael Hawthorne has more than 30 years of aviation management and policy; organizational analysis and development; concept planning and analysis; and systems development expertise.  Mr. Hawthorne joined DIGITALiBiz (iBiz) as Vice President of Transportation Solutions and Strategies in January 2020. In this role, Mr. Hawthorne is primarily responsible for operations and business development efforts supporting the company’s transportation contracts, particularly programs involving critical Federal Aviation Administration (FAA) NextGen initiatives. His responsibilities include personnel management, contract support, profit/loss, and overall customer satisfaction.

He began his career as an FAA cooperative education student at the William J. Hughes Technical Center in Atlantic, City, NJ, researching and developing technologies that would eventually become foundational to NextGen and Trajectory Based Operations (TBO).  Building on his early experiences, he relocated to FAA Headquarters in Washington, DC where he played a leadership role in the development and implementation of multiple large-scale, complex programs, including Data Communications, En Route Automation Modernization (ERAM), and System Wide Information Management (SWIM).  He also coordinated the Air Traffic Organization’s (ATO) international activities in the Americas region, served as the ATO’s liaison to International Civil Aviation Organization (ICAO), and served as a Senior Advisor in the FAA’s Office of Aviation Policy and Plans.

Mr. Hawthorne holds a bachelor’s degree in Engineering Technology from Rochester Institute of Technology, a master’s degree in Public Administration from The George Washington University, and is a certified Project Management Professional.

Vice President

Daphne McAuley has over 34 years of aviation, program management, business development, and leadership experience. She has managed unique and complex programs for the government and industry through her extensive background in air traffic control (ATC) operations, simulation, innovation, and training services. Mrs. McAuley joined DIGITALiBiz, Inc. (iBiz) in July 2020 as Vice President and oversees business operations including personnel, contracts, and business development activities.

Prior to joining iBiz, Mrs. McAuley was the Program Director at Serco responsible for the company’s Aviation Training programs. She previously worked for Raytheon as a Senior Program Manager on several critical DoD, FAA, and commercial aviation programs including the FAA Air Traffic Control Optimum Training Solution (ATCOTS), Rolls-Royce Flying Testbed, Raytheon Multi-Platform Testbed, and ATC and Maintenance Engineering Operational Support. She has been a member of the Air Traffic Control Association (ATCA) and the Scholarship Committee for many years and was recently appointed to the Board of Directors.

Mrs. McAuley began her career in the United States Navy serving at various duty locations throughout her twenty-year career. As a Chief Air Traffic Controller, her years of service culminated in instructor and program manager tours at the Naval Air Technical Training Center (NATTC) Pensacola, FL and the Naval Air Warfare Center Training Systems Division (NAWC TSD) Orlando, FL.

Mrs. McAuley earned a Bachelor of Science Degree in Business Studies from Southern New Hampshire University, a Master of Science Degree in Human Resources Management from Florida International University, and is a Certified Project Management Professional (PMP). In addition, she completed the Contract Manager/Program Management Programme from Oxford University and the Principles of Program Leadership program at Babson College.

Our Solutions

Business Technology Solutions

Innovation to meet your organization’s needs, optimizing business processes and improving efficiency.

Communications Strategy & Outreach

Branding solutions with consistent messaging that aligns with your organization’s mission and vision and connects with your audience.

Operations Research & Analysis

Advancing your business through research and customized problem-solving and analytical techniques.

IT Systems Engineering & Integration

Developing, designing, and managing systems to improve system operation and seamlessly bridge the gap between existing and emerging systems.

Program Management

Trust the iBiz brand of service to manage and oversee crucial programs and important projects.

Portfolio Management

Dependable information management and strategic planning to strengthen your portfolio and identify opportunities for growth and improvement.
News and Events

iBiz Wins Top Workplaces USA 2021 Award

March 29, 2021 – DIGITALiBiz, Inc. (iBiz) announced today that the company has been awarded  the Top Workplaces USA 2021 ...

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John Markey Promoted to iBiz Senior Vice President

January 26, 2021 – DIGITALiBiz, Inc. (iBiz) announced today that John Markey has been promoted to Senior Vice President.  Since ...

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iBiz Hires New Vice President: Daphne McAuley

August 13, 2020 – DIGITALiBiz, Inc. (iBiz) announced today that the company has hired Daphne McAuley as Vice President. In ...

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Diane Reed Promoted to iBiz Vice President of Human Resources

June 1, 2020 – DIGITALiBiz, Inc. (iBiz) announced today that Diane Reed has been promoted to Vice President of Human ...

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DIGITALiBiz (iBiz) Awarded FAA NextGen Contract

March 25, 2020 – DIGITALiBiz (iBiz) announced today that it has been awarded a new 5-year / $33M contract with ...

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